Privacy Policy for AgentFront with a dedicated Cookie Consent section added for transparency and compliance:
Updated and Effective Date: 09/09/2025
At AgentFront, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, agency name, and other contact details.
- Usage Data: Information about how you interact with our website and platform, including IP address, browser type, and pages visited.
- Client Data: Information you upload or manage through our CRM platform, including customer records and communication history.
2. How We Use Your Information
We use your information to:
- Provide and improve our CRM services
- Respond to demo requests and customer inquiries
- Send product updates, marketing communications, and service notifications
- Analyze usage trends to enhance user experience
- Ensure platform security and compliance
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Trusted third-party service providers who help us operate our platform
- Legal authorities if required by law or to protect our rights
- Business partners with your explicit consent
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Access, update, or delete your personal or entered information
- Opt out of marketing communications
- Request data portability or restriction of processing
To exercise these rights, contact us at support@agentfront.com.
6. Cookie Consent and Tracking
AgentFront uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Help us understand how users interact with our site.
- Marketing Cookies: Used to deliver relevant ads and measure campaign performance.
Your Choices:
- Upon visiting our site, you will be prompted to accept or manage your cookie preferences.
- You can change your preferences or withdraw consent at any time via your browser settings or our cookie management tool.
7. GDPR Compliance
If you are located in the European Economic Area (EEA), AgentFront processes your personal data in accordance with the General Data Protection Regulation (GDPR). This includes:
- Lawful Basis for Processing: We only process your data when we have a lawful basis, such as your consent, a contractual obligation, or a legitimate interest.
- Data Subject Rights: You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You may also request data portability.
- Data Transfers: If your data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
- Consent Management: You can withdraw your consent at any time without affecting the lawfulness of prior processing.
To exercise your GDPR rights, please contact our Data Protection Officer at support@agentfront.com.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this policy, please contact us at:
AgentFront
Email: support@agentfront.com
Website: https://www.agentfront.com
